Dynamic and highly motivated professional with diverse business experience, creative approach to problem solving, and finely honed analytical skills. Possess Bachelor of Arts in Economics with solid understanding of macroeconomics and microeconomics with ability to analyze policy issues and economic data. In-depth experience conducting research using a variety of methods and compiling detailed written findings. Team-oriented with commitment to fostering collaborative and supportive environment to attain shared goals.

George Mason University | Fairfax, VA                                                                         2005
       B. A. Economics - Deans List | IT Skills | Education Details
Hart, Schaffner & Marx University | Chicago, IL                                                          2008
       Professional Selling & Custom Clothing Measurement Workshop

SML Web Design                                                                                                   2005 - Present
Operations Manager | Marketing
    SML Web Design is a regional part time web development & IT installation service, since 2005. Direct operations for start-up Web development / IT installation company. Facilitate business development from initial consultation through project execution; thoroughly assess client needs and expectations, draft contracts, and oversee development. Maintain communication with existing clients and recommend new / upgraded services to address evolving needs. Design custom Web sites using a variety of software applications and languages; train clients on administrative logins, WYSIWYG Web editing programs, Web-based marketing strategies, and auto-responder emails. Hold accountability for financial reporting, accounts payable / receivable, tax filing, and records management. Create logos and perform a range of graphic design functions. Use - HTML, PHP, CSS, CGI, JavaScript, Flash, & Adobe. View my IT Portfolio

Davidsons of Roanoke, Virginia                                                                               2007 - 2008
Sales Representative | IT Support Specialist
    Drove sales of high-end menswear for nationally recognized Menswear Specialty Store; assisted with fittings and special orders. Presented merchandise and communicated promotional campaigns to enhance client relationships. Liaised with senior management, colleagues, vendors, and manufacturers. Maintained detailed records and resolved billing / shipment errors. Provided hands-on and remote technical support for hardware, software, and device installation / upgrades. Devised highly creative solution to expand customer mailing list by launching www.WinAFreeSuit.com to capture prospect information and generate contest entry. Completed Professional Selling & Custom Clothing Measurement Workshop hosted by Hart, Schaffner, and Marx at Illinois State University and earned 3 credit hours.

Smithview Management Corp.                                                                                    2005 - 2007
Assistant Project Manager | IT Installations & Support
    Smithview Management is a Commercial & Residential Real Estate Development Corporation since 1989. Handled acquisition, construction, financing, and sales for property management organization, providing risk management for $800K+ projects. Managed relationships with suppliers, subcontractors, and inspectors. Delivered presentations to secure financing. Designed effective marketing campaigns to generate interest and build client base; coordinated direct mail campaigns, managed mailing lists, and spearheaded Web-based advertising. Performed extensive research into zoning regulations to prepare regulation summaries and complete necessary paperwork; attended Regulation Board meetings to obtain property rezoning. Assisted with on-site construction. Installed and maintained LAN-based video surveillance systems and coded security access gates. Trained 3-member team to effectively use storage management and personal coded access gate software.

All Season’s Marine Sales & Service                                                                           2004 - 2005
Service Technician | Network Administrator
    Performed maintenance, service, and repairs for a variety of equipment and vessels; handled towing and emergency response, as well as delivery and pick-up. Troubleshot and repaired mechanical and electrical issues. Spearheaded sales of equipment and $5K to $90K small yachts. Maintained centralized database tracking client accounts and inventory. Compiled and updated maintenance records. Instrumental in promoting benefits of company Web site to increase market penetration; designed, launched, and continue to maintain www.AllSeasonsBoats.com

Boats at Smith Mountain Lake, Inc.                                                                            1999 - 2004
Dock Master | Assistant Manager
    B.A.S.M.L. is a custom houseboat construction and leasing corporation, DBA Parrot Cove & Keystone Management. Promoted after successful tenure as Dock Hand to hold responsibility for daily operations, including client relations, equipment, and risk management. Led 9-member team executing a full range of responsibilities related to marina operations. Interacted with clients and provided information regarding operation of houseboats up to 42 tons, ski boats, pontoon boats and jet skis, regulations, safety equipment, navigation, and corporate policies. Conducted routine maintenance and operated service boat to handle maintenance, recovery, emergency situations, and accidents. Responsible for passenger manifestos and equipment lists.

I also offer Professional Web Development Services